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Frequently Asked Questions

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have A Plumbing Emergency?

In case of a plumbing emergency, such as a burst pipe or severe leak, turn off the main water supply to prevent water damage. Then, contact ISO Plumbing & Mechanical immediately for fast assistance!

Common signs include unexplained increases in water bills, damp spots on walls or ceilings, the sound of running water when all fixtures are off, and the presence of mold or mildew on the walls or floors in your home. Call ISO Plumbing & Mechanical immedietely!

Low water pressure can be caused by a variety of issues, including clogged pipes and leaks. Our professional plumbers can inspect your plumbing system and pipes and diagnos the problem in no time.

A running toilet is often caused by a faulty flapper, fill valve, or overflow tube. Replacing these components can usually resolve the issue. However, there may other problems that are the culprit. Contact our team today.

Chemical drain cleaners you buy at the store can temporarily unclog drains. However, this usually isn’t a long-term solution. Chemicals in the cleaners can also cause damage to pipes as well, not to mention, they can be harmful to skin if handled incorrectly. Our plumbers can unclog your drains safely, effectively, and quickly!

Yes, our professional drain cleaning services are safe and designed to preserve the integrity of your plumbing system. We use advanced equipment and techniques to remove clogs without damaging pipes.

To prevent future clogs, avoid pouring grease down the drain, use drain screens to catch debris, and regularly clean drains with a mixture of baking soda and vinegar.

If you experience a complete blockage, avoid using chemical drain cleaners and contact us immediately for professional assistance. We offer emergency services to quickly address severe issues.

Questions on Repiping

Repiping involves replacing the old or damaged pipes in your home's plumbing system with new ones. This process can include replacing water supply lines, drain lines, or both.

Common materials for repiping include copper, PEX (cross-linked polyethylene), and CPVC (chlorinated polyvinyl chloride). Each material has its advantages, and our experts can help you choose the best option for your home.

The duration of a repiping project depends on the size of your home and the complexity of the plumbing system. Most projects can be completed within a few days to a week. Some more complex or larger projects may take up to two weeks.

Repiping can improve water quality, increase water pressure, and prevent leaks and water damage. It also ensures a reliable plumbing system and can increase the value of your home.

Repiping involves replacing the old or damaged pipes in your home's plumbing system with new ones. This process can include replacing water supply lines, drain lines, or both.

Questions on Water Heaters

Choosing the right water heater depends on several factors including the size of your household, your hot water usage, and your budget. Consider whether a traditional tank or a tankless model best suits your needs, as well as the fuel source (gas or electric) and energy efficiency ratings. Our team can help you evaluate your options and select the best water heater for your home.

Upgrading to a new water heater can offer several benefits including improved energy efficiency, reduced utility bills, and enhanced performance. Newer models often have advanced features that provide better temperature control and more reliable hot water supply.

In some cases, minor modifications may be needed to accommodate the new unit, such as adjusting the location or updating the existing plumbing. Our team will assess your home and inform you of any necessary changes before proceeding with the installation.

Depending on your location and the type of water heater you choose, you may be eligible for rebates or incentives. For example, energy-efficient models may qualify for federal tax credits or local utility rebates. We can help you explore available options and ensure you take advantage of any potential savings.

Contact our team to learn more about these opportunities.

Regular maintenance is key to extending the life of your water heater and ensuring optimal performance. This includes flushing the tank to remove sediment, checking the anode rod, and inspecting the system for leaks or signs of wear. We can provide maintenance tips and services to keep your water heater in top condition.

If you encounter any issues with your new water heater, such as unusual noises, inconsistent hot water, or leaks, contact us immediately. We offer prompt repair services to address any problems and ensure your system operates smoothly.

While some homeowners may consider DIY installation, it’s recommended to hire a professional for water heater installation. Proper installation ensures safety, compliance with local codes, and optimal performance of your system. Our experienced technicians are trained to handle all aspects of installation efficiently and effectively.

Questions on Plumbing Fixtures

If your fixture has persistent leaks, significant wear and tear, or outdated components, it might be time for a replacement. However, many issues, such as minor leaks, clogs, or parts replacements, can often be fixed with a repair. Our team can assess the condition of your fixtures and recommend the best course of action.

We install a wide range of fixtures, including toilets, sinks, faucets, showers, bathtubs, garbage disposals, dishwashers, water heaters, and more. We work with various brands and styles to suit your specific needs and preferences.

The installation time varies depending on the type of fixture and the complexity of the job. Most standard installations can be completed within a few hours, but more complex setups, like multiple fixtures or custom installations, may take longer. We'll provide a time estimate during the consultation.

Yes! Our experts can guide you in selecting fixtures that match your style, budget, and functional needs. We can recommend energy-efficient options and high-quality brands that offer durability and performance.

Yes, we can install fixtures you've already purchased. Just let us know the details in advance so we can prepare accordingly and ensure proper installation.

Questions on Leaks

Common signs of a leak include a sudden increase in your water bill, the sound of running water when all taps are off, damp spots on walls or floors, and the growth of mold or mildew. If you notice any of these signs, it’s essential to contact a professional for a thorough inspection.

Camera inspections are non-invasive, accurate, and efficient. They allow us to locate the exact source of the leak without causing damage to your home. This technology saves time and reduces repair costs by targeting the problem directly.

 Yes, leaks can remain hidden for months or even years, especially if they occur in areas like under the foundation or within walls. Over time, these leaks can cause significant structural damage, so regular inspections are recommended to catch leaks early.

 

The duration of a leak detection service depends on the size of your home and the complexity of the plumbing system. However, most inspections can be completed within a few hours. Camera inspections are usually faster because they provide real-time visual feedback.

If a leak is detected, we will provide you with a detailed report and recommend the best course of action. Depending on the severity and location of the leak, this might involve repairing a section of the pipe, rerouting plumbing, or more extensive repair work.

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